PASSPORT RENEWAL – MAIL-IN DOCUMENT INSTRUCTIONS

Do I Qualify

A.  I can submit my most recent, undamaged US passport.
B.  I was 16 years or older when my most recent US passport was issued.
C.  My most recent US passport was issued within the last 15 years.

If the answer is “No” to any of the above questions, you will not qualify for a passport renewal, please refer to the New Passport instructions.

If the answer is “Yes” to all above questions, please continue.

Documents you will send us

1

Passport

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Most recent, undamaged U.S. Passport

2

Proof of Name Change (if any)

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Certified marriage license, divorce decree, etc.

3

Proof of Departure

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For 2-6 business day services travel MUST be within 14 calendar days or 30 calendar days if a visa is required. 

ACCEPTABLE PROOF OF TRAVEL:
Copy of computer generated airline ticket, travel itinerary, travel agent generated itinerary, or hotel confirmation
                                                OR
Business letter on company letter head
Click here for Business Proof of Departure PDF sample letter.
Click here for Business Proof of Departure sample letter in Word.
                                               OR
If traveling by personal vehicle to Mexico or Canada and you are staying with family/friends, please provide an original letter from the applicant detailing your international travel plans.
Click here for a Sample Letter.
                                               OR
If traveling for a medical/family emergency please provide a letter explaining in detail your reason and destination address.

*PLEASE NOTE:
3 week processing does not require an itinerary.
Refer to courier fees for pricing.

4

Application Form

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FORM MUST BE COMPLETED & CREATED ONLINE.
COMPLETE FORM, CREATE FORM, PRINT FORM.

Tips for completing form:

  • Choose COMPLETE FORM ONLINE button in left-hand corner
  • When you come to fees, choose “Expedited at Agency” and “Standard Delivery”.
  • NOTE: FEES ARE NOT COLLECTED ONLINE.
  • On final page, click CREATE FORM in the lower left-hand corner to print your application.
  • You may sign application, or wait to sign it in our office. 

Form DS-82: Online Passport Application Form.

5

Photographs

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Two identical 2″ x 2″ passport photos taken within the last three months.

6

2 Original Authorizations

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CLICK HERE TO DOWNLOAD FORM,  please print 2 copies, complete, sign & date.

Enter “Austin Passport Services” in the Courier Company Name section

7

Application Fee

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$170.00 check or money order payable to the “US Department of State”.

You may also fill out a CREDIT CARD AUTHORIZATION form for the total fees (app + courier) and we will provide the money order to the passport agency on your behalf.

8

Courier Fee

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Call for availability for all services.
2 – 3 business days:     $350
4 – 6 business days:     $250
• Proof of departure is REQUIRED for 2-6 day services
• Travel should be within 14 calendar days

8-10 business days:     $175
• DOES NOT REQUIRE proof of departure
• Travel DOES NOT need to be within 14 calendar days

Prices above include:
Photos, money order fee, application review, hand courier service, and overnight return delivery to our office.

Standard expedited service:  $95 Adult renewals only, see qualifications at top of page.
• Approximately 2-3 week service
• No proof of departure required
• Travel DOES NOT need to be within 14 calendar days

Price above includes:
Photos, money order fee, application review, and priority mail service from passport agency to address listed on application.

9

Return Shipping Form

Additional Information

It is expressly understood that Austin Passport Express does not issue passports or visas, therefore can not guarantee applications will be approved or processed within a specific time. Austin Passport Express accepts no responsibility for errors, omissions, loss of documents or delays caused by local Passport Acceptance Agents, the Passport Agency, Embassies, & Consulates.  Passport Express is also not responsible for delays caused by improper documentation (ie. birth certificate, identification), child support issues, weather problems, or overnight courier services utilized to transport your documents to and from the appropriate agencies.

Instructions

Please gather all of the items and drop-off or overnight the required documents & fees to the following address:

Austin Passport Express
1107 Rio Grande
Austin, TX 78701
512-479-0805

  • Call or email us your tracking number and which shipping company you are using so that we can monitor your package.
  • Your passport application will be hand-carried to the passport office.
  • When the passport is ready, it will be sent to the address on the RETURN SHIPPING form.
  • Please note a street address (not PO Box) and a phone number where you can be reached must be included.

Our offices

Thank you!

We greatly appreciate your business, if you have any questions please do not hesitate to e-mail or call us at:

Phone: (512) 479-0805
FAX: (512) 477-1166
E-mail: info@austinpassport.com