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Lost or Stolen Passport

Application Assistance

This service is designed to assist individuals in preparing for their visit to a Passport Acceptance Agent, where their signature(s) will be witnessed.

  • All first-time applicants must visit a Passport Acceptance Agent to have their signatures witnessed and submit their application.​

  •  As a Passport Expediting Service, we are not an authorized Passport Acceptance Facility and, therefore, cannot witness signatures on applications

  • If you're traveling within 3 weeks, please visit our New Applicant for Urgent Travel page to explore expedited options

It is a 2-step process and includes:

  • Guiding you through the application process, answering any questions, and performing a thorough review to ensure everything is accurate.

  • Verifying that all required supporting documents are in order.

  • Take your passport photo.

  • Issuing the necessary money order(s) for government fees. You can conveniently pay with a credit card.

  • Assisting you in finding a Passport Acceptance Agent to witness your signature(s) and submit your application. While we strive to secure an appointment for you, availability cannot be guaranteed.

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* If this service doesn't meet your needs, you can Search for an Acceptance Agent and visit them directly. 

  • Do you witness signatures on applications?
    Austin Passport Express is an authorized expeditor and is not an Acceptance Agency, therefore, we cannot witness signatures on applications, but you can locate one using this link.
  • Do you assist people without urgent travel?
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  • Do you assist people outside of the Austin area?
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  • Where do I park when I arrive at your office?
    Answer.
  • Are you part of the federal government?
    Answer.
  • How do you get passports fast?
    Answer.
  • Can you assist with passports issued from countries other than the USA?
    Answer.

Required Documents

Additional Information:

Children under the age of 16:

  • Must be accompanied by both parents at the post office or at the courthouse to sign the minor’s application.

  • Both parent’s valid identification and minor’s certified birth certificate are required.

  • If only one parent is able to attend, please click here for a Parental Consent Form and refer to Child’s Passport instructions.

Children 16-17 years of age:

  • At least one parent is required to accompany the minor to co-sign the application at the post office or the courthouse.

Adults 18 years and older:

  • Can sign application without parent or guardian present.

How To Get Started

INCLUDES:

  • Application Assistance

  • Passport Photos*

  • Document Review

  • Check to Government (allowing you to pay with a credit card)

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PLEASE BRING TO APPOINTMENT:

  • Proof of Citizenship

  • Identification

FEES:

Government Fees:

$190  3wks or $130 6wks [Passport Book], or

$220 3wks or $160 6wks [Passport Book and Card], or

$90   3wks or $30  6wks [Passport Card Only]

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Plus: 

$35 Acceptance Agent Fee

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Plus:

$110 Austin Passport Express Fee​​

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