LOST/STOLEN PASSPORT
Please print and follow instructions carefully
Children under the age of 16: Must be accompanied by both parents at the post office or at the courthouse to sign the application. Parents must submit identification and evidence of relationship to the child (ie child’s certified birth certificate). There are exceptions to this requirement, please call us for detailed instructions.For children 16-17 years of age: It is preferred to have at least one parent accompany them to co-sign the application at the post office or the courthouse.Adults 18 years and older: Can sign for themselves.
STEP (1): PLEASE GATHER ALL THE FOLLOWING DOCUMENTS:
1. Old Passport OR Birth Certificate (certified copy), issued by the State, City, or County bearing the official seal: HOSPITAL COPY NOT ACCEPTED, OR Naturalization Certificate.
2. Valid Photo Driver’s License, (If your Driver’s License is newer than 6 months bring supplemental documents. For recommended list click here).
3. Clear copy of your driver’s license.
4. Proof of departure: Copy of airline ticket or travel itinerary or original letter from your company. (For sample letter click here).
5. Two identical passport photos taken within the last three month.
6. 2 original Authorization Forms, click here to download. (please print 2 copies, complete, sign & date)
7. Application Fee: $170.00 if you are 16 or older $140.00 if you are younger (payable by check or money order made out to the Department of State) & execution fee: $25.00 (payable by cash or money order made out to Postmaster).
8. Application Form(s):
Form DS-11: On line Passport Application Form, filled out by all applicants.
PLEASE COMPLETE FORM, CREATE FORM, PRINT FORM.
THIS FORM MUST BE COMPLETED & CREATED ONLINE.
Form DS-64: Lost or Stolen Passport Application, if you have had a valid
passport lost or stolen.
Form DS-3053: Notarized Statement of Consent, filled out and signed by the non-applying parent of minors under the age of 16.
A clear copy of front and back of the non-applying parent’s ID card (ie driver’s license) is required with DS-3053 application.
IMPORTANT – Please call us at (512) 479-0805 to review your documents before going to the Acceptance Agent. Missing documents or incorrect payments can delay your application.
********************
STEP (2): Take all above documents to a Passport Acceptance Agency in your area. Tell the Passport Agent that you need your passport quickly and are having the application hand carried to the passport office and that you want the sealed envelope containing your documents returned to you. Click to find a local Acceptance Agent
Please print the following on the sealed envelope:
a) Full name b) Date of birth c) Departure date d) Contact Tel. No.
OUR COURIER FEES
5-10 day service $140.00
2-4 day service $225.00
Above courier fees include shipping charges back to you and is payable by credit card, money order, or check made out to Passport Express.
Above service days indicates processing time at the passport agency.
IMPORTANT-COURIER FEE IS NOT TO BE INCLUDED INSIDE THE SEALED ENVELOPE.
********************
STEP (3): Please bring by or send:
1. Sealed envelopes obtained from Passport Acceptance Agent.
2. Payment to Passport Express.
3. Return Shipping Info.
via an overnight courier service to the following address:
Passport Express
1107 Rio Grande St.
Austin, TX 78701
(512) 479-0805
State Department regulations state that the application (DS-11) has to be submitted within 4-5 days of when it is dated. We need to receive the package the day after your envelope is sealed by the Passport Acceptance Agent. Please use an overnight service.
Please call us or email us with your tracking number so that we may be able to monitor your package. Your passport application will be hand carried to the passport office. When the passport is ready, it will be sent to the address on the address on the “Return Shipping” form below. Please note a street address (not PO Box) and a phone number where you can be reached must be included.
Please note: It is expressly understood that Passport Express does not issue passports or visas, therefore can not guarantee applications will be approved or processed within a specific time. Passport Express accepts no responsibility for errors, omissions, loss of documents or delays caused by local Passport Acceptance Agents, the Passport Agency, Embassies, & Consulates. Passport Express is also not responsible for delays caused by improper documentation (ie. birth certificate, identification), child support issues, weather problems, or overnight courier services utilized to transport your documents to and from the appropriate agencies.
If you have any questions please do not hesitate to e mail or call us at: (512) 479-0805.
_ _ _ _ _ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Please detach & send with your documents—DO NOT INCLUDE INSIDE THE SEALED ENVELOPE.
PASSPORT EXPRESS
1107 Rio Grande St.
Austin, TX 78701
CREDIT CARD AUTHORIZATION FORM
I,______________________________________________________________________________________________________________________,
(Please Print Name)
authorize Passport Express to charge my passport and / or visa fees to the following credit card.
Credit Card Type:____Visa____Mastercard____American Express____Discover.
Credit Card Number:__________________________________________________
Expiration Date: ____________________
Authorized name on the credit card: ____________________________
Amount authorized: $ _________________
Billing address: ___________________________________
___________________________________
Signature: __________________________________________________
Please include a copy of front & back of the card and a copy of Driver’s License.
Thank you.
* * * * *
RETURN SHIPPING
Please note: After your documents are processed, they will be shipped to you via FedEx. Please provide an address where someone will be available to sign for the package. FedEx will not deliver to P.O. Boxes. If you provide a residential address and no one is available to sign for your package, FedEx may leave your package at the door. Passport Express is not responsible for lost packages left at the door.
Name: _________________________________
Street Address: _________________________________
City, State, Zip Code: _________________________________
Phone Numbers: _________________________________
________________________
1107 Rio Grande
Austin, TX 78701
Tel: (512) 479-0805
Fax: (512) 477-1166